IP offers new ways of working:
–Integrating the phone into business systems
–Home-workers
–Virtual enterprise

Reduced costs of ownership:
–Single cabling infrastructure for Voice & Data
–Single point of administration & remote maintenance via LAN, WAN or RAS
–Multiple single-skilled support personnel replaced by single multi-skilled voice/data staff
–Reduced moves/adds/changes via dynamic IP addressing

Optimisation of ISDN & WAN leased lines:
–One link to public network saves rental costs
–Dynamic bandwidth allocation for voice & data
-Reduced costs via VoIP – voice travels ‘‘free’’ on the data link